FAQ's

Got questions about Breastmilk Jewellery and Keepsakes? We've got answers!!

What is breastmilk jewellery?

Breastmilk Jewellery is a beautiful way to remember and cherish this special time between you and your baby. We hand craft your breastmilk into a special gem for you to love. 

What if I don't use breastmilk, I use formula?

This is your journey, your baby, your life. We are able to use any milk substitute to craft your precious memories.

How Do I know my Breastmilk Jewellery will be good quality?

Great question! We use the world-famous Baby Bee Hummingbirds technique! This industry secret technique preserves breastmilk to the highest standard to ensure that your piece won't deteriorate, mould or go sticky and gross overtime! You can rest assured knowing your piece is crafted by hand using the best techniques available to give you a lasting, precious memory keepsake.

What are Memory Pieces?

What we call Memory Pieces, most people call keepsakes. But we like to say Memory Pieces, because that's what we're focused on - your memories. We capture your special moments and freeze them in time.

What other Memory Pieces or Keepsakes do you do?

We do Breastmilk Jewellery, Pet Hair, Botanical, Paper and Feathers keepsakes. If you have other inclusions you would like to use, drop us a line via the contact page and we'll talk to you about it ASAP to see what we can do for you.

How Long Do Breastmilk Jewellery and other Keepsake Orders Take?

Depending on the item, we will have your Breastmilk Jewellery or Memory Piece ready in 1-14 weeks. We'll keep you posted via email throughout the process, to keep you updated and included.

How do I send Breastmilk to you?

Place 30ml of Breastmilk or milk substitute in a zip lock bag and tape it closed. Write your name on this bag, then pop that zip lock bag into another zip lock bag. Tape that one closed, and write your name on that one, too! Then pop it in a cushioned postal box and send it on its way. If you are including baby's first curl, then place this in a separate zip lock bag inside the box.

Where do I send my inclusions?

After you've placed your order, you'll receive an email from us with instructions on how and where to send your inclusion to us.

Do you accept international orders?

We sure do! 

Are you sure it's my milk in that piece of Breastmilk Jewellery?

150%! Don't worry - we have a foolproof system, to guarantee your milk won't ever be mixed up with someone else's! 

What happens to any leftover milk?

We safely and securely store it for you, and if you love your piece and want another, you can save 25% on your next order.

What about refunds?

As this is an artisan, boutique company and every piece is laboured over with love, we do not offer refunds. 

My milk is old. Can I still use it?

Yep! As long as it isn't mouldy, we can use it!

Can I have my pet's hair set into a piece?

Absolutely! We love crafting pieces for your special fur babies. 

What if I have more questions?

Reach out to us via the contact page! We love hearing from our clients!